How To Setup Outlook Backup in MPexchange Portal

Description

This article will cover how to install Outlook Backup and run a backup for a mailbox. If you would like to know more about this feature, see What Is Outlook Backup.

Requirements

• A Partner level log in to the MPexchange Portal
• The MPexchange Customer you want to run Outlook Backup for
• The list of Users you want to backup

Important Note - Enabling the service is free. However keeping backups may incur storage charges. The menus will show the available and used storage. Exceeding these will incur costs.

There is a 100GB limit per backup.

Enabling Outlook Backup

• Log into your Partner Portal
• Expand the Customer Accounts Menu on the left
• Select Active Accounts
• Click Login next to the Customer
• Click on the Services Menu then Outlook Backup

• Click Install Outlook Backup
• Click Confirm

Setting Up Scheduled Backups

• From the Outlook Backup menu, click Create Backup

• Select the backup frequency and retention you want.

• Click Add mailboxes to backup
• Select the mailboxes you want to backup
• Click Create Backup

Setting Up One Time Backup

• From the Outlook Backup menu, click Create Backup
• Click One-time in the options.

• Choose parameters as required. A Full backup will take all items in the server.
• You can also choose to filter the backup to do certain folders only, or only items sent or received on a specific date.

• Click Add mailboxes to backup
• Select the mailboxes you want to backup
• Click Create Backup

Downloading the Backup File

• Once a backup is complete, it will show in a list of backups.
• Click the Download link at the right side of the list.
• Your browser will the process the download and allow you to save as desired.