Workplace | Users Unable to Open PDF Files In Adobe | Support | Manage Protect : Manage Protect Pty Ltd

Workplace - users unable to open PDF Files in Adobe Print

Created by: Chris Black

Modified on: Wed, 13 Oct, 2021 at 6:13 PM

When opening a file from Workplace, Adobe either fails to open, or opens but cannot open the PDF File.

This is an issue between Adobe and Workplace, and the fix is to adjust a setting within Adobe.

Open Adobe Reader, and in the menus, open

Edit \ Preferences \ Security (Enhanced) \ Sandbox Protections

Disable the setting

'Enable protected mode at startup'

And Save the settings.

Chris is the author of this solution article.

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