Description

The MPaware Catch Phish is an outlook plug-in that is broken down into two categories: 

1) Email Analysis 

2) Security Training

Training Simplified: Offers in-email Micro Training and Annual Training. Users no longer need to log into their portal to complete these trainings, they can do it all right from their Outlook inbox!

1) Email Analysis: 

• Reporting/catching phishing simulated emails can affect their Employee Secure Score (ESS):
  If a user lost ESS points by falling for a previous phishing simulation, they will gain back a portion of their lost points for positive identification of a simulated phishing email. 
• Phish Caught Count:
  Each time a user positively identifies a phishing simulation, their phish count will increase! This does not affect their ESS.
• SLAM method email analysis:
  • Emails are securely captured and processed by the machine learning service. The analyzed email is sent back to the user and never stored. 
  • You will not be notified each time a user analyzes an email, but you will be notified if they click "Send to IT Support". You can decide where the forwarded emails are sent on a per client basis. 
  • For External Email - Not Your Simulation: 

    A warning message is returned alerting the user to proceed with caution. Users can click the SLAM headers to learn more or can simply click "Send to IT Support"

2) Security Training:

Users can access the weekly Micro Training videos and quizzes directly from their inbox - all without signing in to the portal. 

Requirements

Eligibility: The Catch Phish plug-in is available with BPP, HIPAA BPP, or EVA MD plans. 

Compatibility: Versions 1.5 and newer of desktop versions of Outlook (2013 and above), mobile (iOS and Android), & Outlook on the Web. 

The Process

To set it up Globally - for all your customers: 

1. Log into the portal with your Partner Administrator credentials, click “Partner Profile” on the left menu

2. Click on the “Ticket Management System” tab

3. Navigate to the Catch Phish Configuration section at the bottom of the page

4. Forward To MSP – provides users with the ability to forward their scanned message to the email account of your choosing

5. Button Text – Choose the desired button language to appear for your users

6. Email notification – provide the email address(es) that you would like this forwarded message to be sent to

7. Save changes when you are finished

To set it up for individual customers 

1. Log into the portal with your Partner Administrator credentials, click “Manage Clients” on the left menu

2. Click on the client you are looking to configure Catch Phish notifications for – Ensure they have the tool implemented first

3. Click on the “Access” tab

4. At the bottom of this section, you will see options for “CatchPhish Configuration”

5. Forward To MSP – provides users with the ability to forward their scanned message to the email account of your choosing

6. Button Text – Choose the desired button language to appear for your users

7. Email notification – provide the email address(es) that you would like this forwarded message to be sent to

8. Save changes when you are finished!

Deploying the Catch Phish Outlook Plug-In

1. Login to the Microsoft Admin Portal

2. Navigate to Settings → Integrated apps and click the “Get-apps” button.
You can also use the following URL to navigate directly there

https://admin.microsoft.com/AdminPortal/Home?#/Settings/AddIns

3. Search for "catch phish" and select Get it now

4. Review the Microsoft permissions and click on Get it now

5. Select the users to deploy to and click Next

 6. Review the App permissions and click on Accept permissions:

7. Log in as a Global Administrator to accept the App permissions

8. Review the App Permissions and click Accept

9. After the App Permissions have been accepted, click on Next 

10. Click on Finish deployment

11. The deployment is completed. Note that it could take up to 72 hours for the App to appear in Outlook. If there are any issues, please contact our support team.

You're all set!