Description

How to reset a password from the Dropsuite portal.

Requirements

Access to the Dropsuite Portal

The Process

Step 1: Login to the Dropsuite Portal

If you are logging in via the user portal (i.e. - Access to your client's portal):

Step 2: In the Top Right hand corner select the blue circle where it has your login name

Step 3: Select "Change Password" 

If this is Partner Account: (Organisation)

Step 4: Select - "Forgot Password" https://dropsuite-au.com/forgot_password and a new email will be sent to your email address.