Description

Product Updates for August.

Avanan:

Overriding False Spam Detections by Microsoft and Google

• Emails that Microsoft / Google falsely deliver to the Junk Folder can now be re-routed to the user’s Inbox.
• With this new configuration enabled, when Avanan inspects an email that is directed to the Junk Folder and finds it as clean, the enforcement will be modified and the email will be sent to the recipient’s Inbox instead.
• To enable this configuration go to Security Settings > Security Engines > Smart-Phish > Configure >  Emails flagged as Spam by Microsoft/Google but Clean by Check Point and select Treat as Clean emails

Trust Senders for All Recipients

• Administrators can now trust senders globally for the entire organization.
• With this new release, administrators can add trusted senders not only for a specific recipient, but for the entire organization.
  This way, emails from that trusted sender – if found as Spam or Graymail – will get to the recipient mailbox, regardless of who the recipient is.
• To do that – go to Security Settings > Exceptions > Anti-Spam > Create/Edit a trusted sender > check the All recipients box
  

MPexchange

ShareSync Desktop App update

• Support for SentinelOne antivirus is added.

MPmail

Control Panel Version 6.35.9.4

• Bug Fixes
• Customers now have the ability to exclude their own domain from infomail filtering by adding it to the allow list.

Workplace 

2024.3 Service Update - Workplace Online

Converge

Monthly/Annual Licenses:

• Annual licenses are gradually being introduced to Converge. If you see them you will notice a few new feature: 
  • 1 - They now have a "Billing Cycle" tag to show you if they are Annual or Monthly Subscriptions
  • 2 - Also, you will notice that for Annual subscriptions, there is now a text pointing you to contact Manage Protect Support in order to modify.

Dropsuite 

Bug Fixes:

• Fixed incorrect backup status for Contacts, Calendar, and Tasks when the license checker runs.
• Resolved detailed error reporting for Contacts, Calendar, and Tasks backup in the pop-up.
• Fixed the issue with backing up private chat attachments.
• Fixed the restore issue with SharePoint sites.
• Resolved OneDrive automatic reactivation when the license checker runs.
• Fixed the AutoDiscover feature, which wasn't functioning correctly.
• Corrected the endless loading issue when viewing detailed emails in the review process.
• Resolved an issue where In-Place Archive backups were missing for several users.
• Fixed an issue with expired tokens that prevented Group backups from running.
  
  

Sunset of Relationship Page:

• Dropsuite will be sunsetting the 'Relationship' page on the End-User portal effective 16 September 2024 
  
• This page, which provided email connection visualizations, attribute details, and a download feature, will no longer be available after this date.
• The Dropsuite team are working on an improved version that will be reintroduced in the future. - There is no ETA as of yet, but any updates will be released either via our Newsletter or the Product Update Pages here. 
• To confirm, no data will be lost during this transition.

MPaware

Artificial Intelligence (AI) Training Enabled for Your Clients : 

• AI Training is now automatically enabled for all clients in qualifying products as of August 5, 2024, unless you've previously customized the release date.
• Includes AI Fundamentals, AI Cybersecurity Training, AI Nanos, an AI Fundamentals Guidebook, and an AI Acceptable Use Policy Template
• If you wish to adjust the availability date, you can modify your settings in the ‘Training Configuration’ tab within your Partner Profile

Enhanced Control Over Notifications in the PII Protect/HSN Teams Apps

• Improved the notification system within the PII Protect/HIPAA Secure Now Teams apps
• You can now mute notifications for your own Newsfeed posts when they generate significant interaction, such as likes and comments
• It allows authors to avoid continual notifications while still receiving alerts for @mentions in the same post
• Now, when you create a Newsfeed post, you'll notice
  • A bell icon next to your post to mute or unmute notifications.
  • Note: @mentions will still notify you, even if other notifications are muted.

Guardz

Control Your Defender Exclusions (Release Notes August 2024)

• Allows MSPs to configure specific exclusions in Microsoft Defender's antivirus scanning process
• It addresses the need to prevent trusted files, directories, and processes from becoming false positives and unnecessary security alerts.
• MSPs can define paths, processes, and extensions, across their customers, that should be excluded from antivirus scans within the device settings.
• What is new: 
  • Global or Per-Customer Configuration Options: Choose whether to apply exclusions globally or customize them by company.
  • Configure and Manage Scan Exclusions: Fine-tune Windows Defender by specifying paths, processes, and extensions to exclude from scans.

  • Simplify Management & Review: View and manage exclusions in one place, sorted by type, name, and the date they were added

• How to Configure:
  • Security Controls -> Endpoint Security -> Microsoft Defender Exclusion
• Prerequisites:
  • To use this feature, the agent must be updated to version 1.3.0. Your Customer Success Manager can assist you with this update.

Enhanced Spam Management for Email Security Module (Release Notes August 2024)

• This feature lets MSPs decide how to manage potential spam emails for their customers.
• It’s now possible to tailor the email security strategy according to your customer's specific needs.
• What’s New:
  • Spam Detection Toggle: A new section called "Spam Detection" has been added under "Email Protection Scan."
    Users can easily turn spam detection on or off according to their preferences.
  • Customizable Spam Handling: Users can now configure the system to perform one of the following actions when a spam email is detected:
    • Add a banner and move the email to the junk/spam folder (Recommended).
    • Add a banner and quarantine the email.
    • Add a caution banner to the email.
  • Improved Threat Management:
    • New "Spam Emails" Issue Type: A new issue type, "Spam Emails," has been added, which will recognize spam emails that, while not reaching the risk threshold, are typically unwanted.
    • When a spam email is detected, an info-level issue will be generated under this new type.
    • Admin Notifications: Admins who do not wish to receive alerts for spam-related issues can adjust their notification settings to avoid alerts for Info severity issues.
      (My Profile -> Email Notification Settings)

Suspicious Logins Improvements(Release Notes August 2024)

• The logic for detecting suspicious logins from new locations, significantly reducing noise and false positives has been updated. Plus, we’re introducing Benchmarks, a new method designed to help identify safe logins more effectively.
• What’s New:
  • Introducing Benchmarks: a new method to help identify safe logins.
    • Our Benchmarks mechanism is taking under consideration the following:
    • Frequent use of the same User-Agent.
    • Logins from familiar devices within the same organization.
    • Trusted IPs.