MPmail

Find Technical Guides, How To's & Troubleshooting guides about MPmail here.

Customising MPmail Portal & Email Reports Branding
Description This article explains how to add your branding to the new HTML5 MPmail Portal as well as using a custom domain. Requirements Access to mpm...
Tue, 2 Nov, 2021 at 7:54 PM
How To Activate and Set A Compliance Filter Rule
Description This article will go through how to write a compliance filter rule. Compliance filter rules are used to allow various emails through that are g...
Fri, 18 Dec, 2020 at 10:34 AM
Provisioning MPmail Message Continuity Service (included in Ultimate Access)
Description The continuity service is a fully automated service, which initiates dynamically when our system observes that your destination mail serv...
Wed, 20 Apr, 2022 at 8:50 AM
How To Assign Rights Role to Existing User
Description This article will describe how to assign a different role to a User. This can be a new role you have created, the default Administrator role or...
Tue, 29 Jun, 2021 at 3:18 PM
How To Setup Release Spam/Content/Virus to Support
Description This article describes how to setup the ability to release quarantined messages to a nominated email address. This email address can be externa...
Thu, 7 Mar, 2024 at 4:01 PM
How To Create A User - Manual/LDAP
​​​​ Description This article will guide you through how to manually create users as well as setup LDAP Requirements A Partner/Customer admin level accou...
Mon, 7 Jun, 2021 at 2:17 PM
How to setup Gmail Google Apps Configuration of MPmail
Description This article provides information on how to provision MPmail with G-suite/Gmail/Google Apps. Requirements A Gsuite subscription MPmail  ...
Mon, 7 Jun, 2021 at 2:25 PM
How To Create A Group and Assign Users in MPmail Portal
Description This article will show you how to create a Group and assign Users to the group. Groups can be used for the following: Separate Content polici...
Mon, 7 Jun, 2021 at 2:36 PM
MPmail: Check if a user is active and set password
Description This article will cover how to check if a User account is active and set the password Requirements A valid Partner/Customer admin account T...
Wed, 26 Apr, 2023 at 1:37 PM
How To Access the Email Continuity Service (MPMUA only)
Description This article will show you how to access the temporary mailbox that is setup when your Customer is in Continuity. You will be able to see if th...
Wed, 20 Apr, 2022 at 8:46 AM